Privacy Policy
Effective Date: 9 april, 2025
1. Introduction
Welcome to Revelations by Raven. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our online store. By using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect personal data to improve your shopping experience and fulfill your orders. The types of data we may collect include:
Personal Information: Name, email address, phone number, billing and shipping address, and payment information.
Website Usage Data: Information about your device, browser, IP address, web pages you visit, timestamps, and interaction with site content (e.g., clicks, searches, and scrolling).
Cookies and Tracking Technologies: We use cookies and similar technologies to track site usage, improve your experience, and analyse performance.
3. How We Use Your Data
We use the information we collect for the following purposes:
To process and fulfill orders, including billing and shipping.
To provide customer support and respond to inquiries.
To personalise your shopping experience and recommend products.
To send marketing communications, if you opt-in.
To analyse website traffic and performance to improve our services.
To comply with legal obligations and protect against fraud.
4. Data Sharing and Third-Party Services
We may share your personal data with third-party service providers to help us operate our website and services. These third parties may include:
Squarespace: Our website hosting and e-commerce platform, which processes orders and customer information.
Google: For website analytics and tracking via Google Analytics and Google Fonts.
Email Marketing Providers: For sending order-related and marketing emails (e.g., Squarespace).
Payment Processors: To securely process payments.
We ensure that third-party services comply with applicable privacy laws to safeguard your data.
5. Cookies
We use cookies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device when you visit our website. You can manage cookie preferences in your browser settings, and you can choose to accept or decline cookies. However, certain cookies are necessary for the basic functionality of our website.
For more information on the cookies we use, please refer to ———————
6. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal data:
Right to Access: You can request a copy of your personal data.
Right to Rectify: You can request correction of inaccurate data.
Right to Erasure: You can request deletion of your personal data.
Right to Restrict Processing: You can ask us to limit how we use your data.
Right to Object: You can object to how we use your data for marketing purposes.
To exercise your rights, please contact us at contact@revelationsbyraven.com.au
7. Data Security
We implement reasonable technical and organisational measures to protect your personal data. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
8. Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child under 13, we will delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: contact@revelationsbyraven.com.au